Frequently Asked Questions


FAQ'S

HOW HOT DOES THE BOARD GET?

  • The Heatzza Board warms up to 145° Fahrenheit. The board is insulated to protect your countertop from overheating. The handle remains cool (does not heat up).    


HOW LONG DOES IT TAKE FOR THE BOARD TO WARM UP?

  • It is suggested to plug your board in when you preheat your oven as the board takes 12 minutes to reach maximum warmth.


HOW LONG WILL THE BOARD STAY HOT WHEN UNPLUGGED?

  • Once your Heatzza Board is unplugged, it will cool down to room temperature within 15 minutes. 


WHAT ARE THE CUTTING BOARD DIMENSIONS? 

  • The diameter of the board is 15 inches. The handle of the board is 4 inches.    


WHEN CAN I EXPECT TO RECEIVE MY ORDER? 

  • Customers can expect shipment in 7-10 business days. You can choose between Ground, 2-Day, or Overnight shipping upon time of purchase.


WHAT FOOD CAN BE USED ON A HEATZZA BOARD? 

  • The Heatzza board can be utilized as both a cutting board and a serving tray for pizza, appetizers, grilled meat, warm bread and more.  


HOW DO YOU CLEAN IT? 

  • The wood or stone cutting surface is a removable item so that it can be washed independently from the heater base. The heater base is not to be exposed directly to water and is to be cleaned with a wipe-down only.


 WHAT IS THE WARRANTY? 

  •  There is a 1-year warranty on the Heatzza Board.  

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